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Employee engagement survey: questions that get honest answers

A survey is only useful if people trust it and you act on what they say.

Survey results chart showing engagement scores by theme

Quick answer

An employee engagement survey is a short questionnaire that measures how connected, supported and motivated staff feel at work. The best surveys ask focused questions, protect anonymity, share results openly and lead to a few clear actions that employees can see.

Key takeaways

  • Keep it short and focused.
  • Protect anonymity so people answer honestly.
  • Share the results with everyone.
  • Act on two or three priorities and report back.

What should you ask about?

ThemeSample statement
Role clarityI know what is expected of me
Manager supportMy manager helps me do my best work
GrowthI have chances to learn and develop
RecognitionMy work is appreciated
WellbeingMy workload is manageable
TrustI can raise concerns safely

How do you set it up?

  1. Choose 10 to 20 questions.
  2. Use a simple scale, plus one or two open comment boxes.
  3. Explain the purpose and how results will be used.
  4. Make responses anonymous, with a minimum group size for reporting.
  5. Give people time during work hours to complete it.

How do you read the results?

  • Look for themes, not single comments.
  • Compare teams, but avoid blaming individuals.
  • Track change from the previous survey.
  • Highlight strengths as well as problems.

What should you do next?

Share the headline results within a few weeks, then choose two or three actions. Tell people what will change and when you will check back.

An employee engagement survey with no follow-up does more harm than none at all.

Keep a steady rhythm

Run a short pulse survey a few times a year, and a longer one annually. Use the same core questions so you can see trends.

Example open questions

  • What is one thing we should start doing?
  • What is one thing we should stop doing?
  • What would make your job easier?

Open questions give rich detail, but read them with care. Group comments by theme and remove names or details that could identify someone.

A well-designed employee engagement survey balances numbers with real stories.

Bottom line

A good employee engagement survey is short, anonymous and honest. Share the results, pick a few actions and report back, because follow-through is what builds trust.

Sources and further reading

Checked against the sources above and our own project experience. Last reviewed 7 October 2026.

Published by Kedra Digi

Kedra Digi is an Australian digital agency covering development, design, digital marketing and HR. This guide draws on work with real client projects.

Frequently asked questions

How long should a survey be?
Ten to twenty questions, taking five to ten minutes, is plenty for most teams.
Can small teams use anonymous surveys?
It is harder, as people can be identified. Use group conversations, or report only combined results.
What is a good response rate?
Aim for at least two thirds of staff. Lower rates may mean people do not trust the process.

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