Digital marketing

Google Business Profile optimisation for more calls and visits

Your Google Business Profile, formerly Google My Business or GMB, is often the first thing customers see. Our Google Business Profile optimisation makes your listing complete, active and convincing, so you rank higher in Maps and turn more searches into calls.

In-house specialists Accounts in your name Plain-English reporting
◉
In-house teamno outsourcing
✓
No lock-instay for results
AU
Australia-widePerth based

At a glance

  • Complete, accurate profile setup
  • Categories, services and products
  • Photos and regular posts
  • Review requests and responses

What is Google Business Profile optimisation?

Google Business Profile optimisation is improving your free Google listing so it ranks higher in local results and Google Maps and persuades more people to contact you. It covers categories, services, descriptions, photos, posts, products, Q&A, reviews and accurate business details.

Services

What we do

We manage the profile for you, or train your team to keep it active.

Profile audit

Find missing details and errors.

Categories and services

The right primary and secondary categories.

Photos and posts

Fresh, helpful content on your profile.

Reviews

More reviews, plus professional responses.

Q&A

Answer common questions before customers ask.

Suspensions and issues

Help with verification and suspended profiles.

What's included

What comes with this service.

The essentials of the service, plus the standards that come with everything we do. No hidden extras.

Get a free marketing audit →
  • Complete, accurate profile setup
  • Categories, services and products
  • Photos and regular posts
  • Review requests and responses
  • Free audit and discovery: where you are now and the quickest wins
  • Itemised proposal: deliverables and goals agreed in writing
  • Tracking set up properly: so every result is measured
  • Your accounts, your data: everything stays in your name
  • No lock-in contracts: you stay because it's working

Is it right for you?

Signs your profile needs work

  • You don't appear in the map pack
  • Your profile is missing photos, hours or services
  • You have few or outdated reviews
  • Your profile has been suspended or isn't verified

Compare

Optimised vs basic profile

Small details make a big difference.

Optimised vs basic profile
CompareOptimised profileBasic profile
CategoriesCarefully chosenOften generic
ContentPhotos, posts, services and productsName, address and phone
ReviewsA steady flow with responsesFew and unanswered
ResultsMore calls, visits and directionsOverlooked

How to work with us

Work with us your way.

A one-off project, ongoing support or a specialist in your team. Pick what fits. No lock-in contracts.

Project

One project, clear scope

A set piece of work, scoped and approved before we start.

  • Itemised proposal
  • Clear goals and tracking
  • A report at the end
Start a project →
Ongoing

Results that keep building

Ongoing work managed by a team that knows your business.

  • Regular optimisation
  • Plain-English reporting
  • One familiar team
Ask about ongoing support →
Team extension

A specialist on your team

Our specialists join your team and work in your tools.

  • Hands-on experts
  • Your tools and workflow
  • Scale up or down anytime
Meet the team →

How we work

Our process, step by step

Audit

We review your current setup, data and competitors.

Optimise

Regular testing and refinements.

Content

Fresh posts, photos and updates.

Reviews

More genuine reviews, with thoughtful replies.

Report

Plain-English reports with clear next steps.

Built around you

Every plan is built on your goals.

No one-size packages. After a free audit and discovery call, you get a clear, itemised proposal based on what will actually move your business forward.

Request your proposal →
1
Your goals

Leads, sales, bookings, downloads or brand awareness.

2
Scope

From Profile audit to Categories and services, only the pieces you actually need.

3
Competition

How hard it is to stand out in your industry and market.

4
Starting point

Your website, accounts, content and tracking as they are today.

5
Ad spend

Whether paid media is part of the plan. Ad spend is paid directly to the platforms.

Tools

Tools we use

Google

Google Business ProfileSearch ConsoleGA4

Local

BrightLocalLocal rank trackers

Industries

Industries we work with.

Retail and ecommerce

More online sales and repeat customers.

Trades and home services

More calls and booked jobs.

Health and wellness

Trustworthy, compliant marketing that brings in bookings.

Property and construction

Leads for projects, sales and rentals.

Professional services

Authority and enquiries from the right clients.

Startups and SaaS

Growth from launch to scale.

Why Kedra Digi

Why Australian businesses choose Kedra Digi.

One in-house team

Strategists, writers, designers and developers work together in-house. Nothing is passed to a subcontractor.

A clear proposal first

Before any work starts you get an itemised proposal with channels, deliverables and goals.

Your accounts, your data

Ad accounts, analytics and content stay in your name. There's no lock-in.

Plain-English reporting

Clear reports on leads, sales and cost per result, with honest next steps.

Kedra Digi is an Australian-owned digital marketing, design and development company.

ProposalsItemised
AccountsIn your name
ContractsNo lock-in
Proposal reply1 business day

Our promise

We'll tell you honestly what will work for you, and what won't.

You'll own your accounts, data and content, so you're never dependent on us.

We report on results that matter to your business, in plain English.

See our recent projects →
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Frequently asked questions

Straight answers to the questions we hear most.

Ask your own →
Is the profile free?
Yes. Your Google listing is free. Optimising it well takes time and know-how.
How much does Google Business Profile optimisation cost?
It depends on your requirements: the number of locations and whether you want ongoing management. After a free profile review you get an itemised proposal.
Can you help with a suspended profile?
Yes. We review the reasons and help with reinstatement where possible.
How do we get more Google reviews?
We set up simple review requests for happy customers and help you respond to every review.
Who owns the profile?
You do. We're added as a manager and you keep ownership.
Is GMB the same thing?
Yes. Google My Business was renamed Google Business Profile, but many people still call it GMB.

Free discovery call

Want more calls from Google Maps?

Tell us about your business and goals. We'll reply within one business day with honest advice.

Prefer email? [email protected]