Perth · Web and software development

Field service management software in Perth, Australia for scheduling, dispatch and paperwork that finishes on site.

Technicians who spend the evening on paperwork cost you twice. Field service management software in Perth schedules jobs, captures work on site and gets invoices out promptly.

In-house team Perth-based team You own every file

Last updated

At a glance

  • Scheduling and dispatch
  • Technician mobile app
  • Quotes and invoices
  • Customer updates
◉
In-house teamno outsourcing
✓
No lock-instay because it helps
AU
Australia-widePerth based

Field service management software in Perth: what to expect

Field service management software in Perth covers scheduling, dispatch, job cards, photos, signatures, parts, quotes and invoicing. We build or configure systems for mobile crews, with offline support for areas of poor signal.

Who it suits

Trades and maintenance firms with crews on the road.

What you get

A job flow map, a technician app and an accounts link.

How we start

We watch how jobs and paperwork flow each day.

Why it helps

Jobs close on site, and invoices follow quickly.

What we cover

What goes into your build

The pieces that make up the service.

Want the national picture? Read about our custom software development page.

Job booking

Requests captured with the right details.

Scheduling and dispatch

Jobs matched to people and routes.

Technician app

Jobs, forms and photos on the phone.

Quotes and invoices

Raised on site, synced to accounts.

Stock and parts

What was used on each job.

Customer messages

Arrival times and job summaries.

In Perth

Field service software for Perth's service trades

Plumbers, electricians, air-conditioning crews and maintenance firms cover long distances across the metro area. Good routing and quick job closure save fuel and hours.

We ride along or observe a day in the office to see where time leaks. Field service management software in Perth pays off when paperwork stops piling up.

  • Built for phones and poor signal
  • Customer updates automated
  • Paperwork finished at the job

Common situations

What Perth clients usually ask us to solve

Trades and maintenance contractors

Electricians, plumbers and HVAC firms juggle urgent calls and booked work. Dispatch from a shared schedule and job notes on the phone keep crews informed.

Installers and technicians

Photos, sign-off and parts used are captured at the job. This protects against disputes and speeds up invoicing, because the paperwork is finished before the van leaves.

Strata and building maintenance

Access instructions, keys, contacts and approvals recorded per building mean crews arrive prepared, and property managers get clear reports of completed work.

What's included

What comes with this service.

The essentials of the service, plus the standards that come with everything we do. No hidden extras.

Request a proposal →
  • Job flow map: From call to payment
  • Technician app demo: Tested by your crew
  • Accounts link: Invoices flow to your system
  • Free discovery call: a short chat about your goals before you commit
  • Files you own: every asset and editable source file handed over to you

Is it right for you?

When custom development makes sense

  • You run technicians or crews
  • Paperwork piles up after hours
  • Dispatch is by phone and whiteboard
  • Customers ask where the technician is

Compare

Field service app or spreadsheets?

Field service app or spreadsheets?
CompareField service softwareSpreadsheets
SchedulingDynamicManual
PaperworkDone on siteDone later
VisibilityLiveDelayed
ErrorsFewerMore

How we work

Our process, step by step

Observe

We watch how jobs and paperwork really flow each day.

Design

We plan screens and rules.

Build

We develop the app and office tools.

Trial

A pilot team tries it first.

Launch

We roll out and support.

Built around you

Every project is quoted on your needs.

No one-size packages. After a free discovery call, you get a clear, itemised proposal based on what your business actually needs.

Request your proposal →
1
Crews

More people in the field means more scheduling to handle.

2
Job types

Variety of work needs flexible forms and workflows.

3
Accounting

Invoices must reach your accounting software.

4
Forms

Checklists and certificates need to be digitised.

5
Messages

Customer updates need careful wording and timing.

Technology

Tools and technologies we use

Web

ReactNext.jsLaravel.NET

Backend

Node.jsPythonC#GraphQL

Database

PostgreSQLSQL ServerMySQL

Cloud

AWSAzureDockerKubernetes

Why Kedra Digi

Why Perth businesses choose Kedra Digi.

One accountable team

Strategy, design, development and marketing together.

A clear proposal first

Itemised deliverables before work starts.

You own everything

Files, code and accounts are handed over.

Kedra Digi is an Australian-owned digital agency based at 5 Murphy Street, O'Connor, Perth. We work with clients in person in Perth and across Australia by video, shared files and clear milestones.

?

Frequently asked questions

Straight answers to the questions we hear most.

Ask your own →
Can technicians use phones or tablets?
Yes, technicians can use either, and the screens adapt so forms and photos are easy to complete on site.
Does it work offline?
Yes, it works offline by storing data on the device and syncing when a connection returns.
Can it raise invoices?
Yes, it can raise invoices from the job itself, so billing does not wait until someone gets back to the office.
Can it connect to accounting?
Usually, yes, because most accounting tools offer connections, and we confirm what is possible with your setup before we start.
Can customers get updates?
Yes, customers can receive updates by email or text, so they always know what is happening without needing to ask.
How is it quoted?
We quote from an itemised proposal, so you can see exactly what is included.
When is custom software worth it?
When your process gives you an edge, when existing tools force constant workarounds, or when per-user licence fees for several products keep adding up.
Who owns the software?
You do. The source code, intellectual property and documentation are all handed over to you.
Does it work without signal?
Yes. Technicians can complete forms and capture photos offline, and the data syncs when they are back in range, which matters outside the metro area.
Can customers get updates?
Yes. Automatic booking confirmations, arrival notifications and completion reports reduce phone calls and make your service feel more reliable.
Does it link to our accounting software?
Often. Completed jobs can flow into invoices and your accounting package, which cuts duplicate entry and shortens the time between work done and money received.
Should we buy a package or build?
Packages suit standard trades. We build or customise when your quoting, compliance or asset tracking is unusual and a package would force workarounds.

Free discovery call

Ready to talk about your project?

Tell us what you are working on. We will reply within one business day with honest advice.

Prefer email? [email protected]