Melbourne · Web and software development

A website maintenance company in Melbourne, Australia that looks after your site so you do not have to.

Websites rarely fail loudly. They slow down, break after an update or get quietly hacked. A website maintenance company in Melbourne keeps yours updated, backed up and watched, so problems are fixed before customers notice.

In-house team Serving Melbourne from Perth You own every file

At a glance

  • Updates and backups
  • Security scans
  • Uptime and speed checks
  • Edits on request
◉
In-house teamno outsourcing
✓
No lock-instay because it helps
AU
Australia-widePerth based

Website maintenance company in Melbourne: what to expect

A website maintenance company in Melbourne handles software updates, security monitoring, backups, uptime checks, performance, content changes and support. We look after WordPress, ecommerce and custom sites, including those we did not build.

Who it suits

Owners who are unsure who looks after their site, or whether anyone does.

What you get

Regular updates, backups, security scans, uptime alerts and quick edits.

How we start

A review of the site, its hosting and any warning signs.

Why it helps

Your site stays secure and fast, and you avoid expensive recoveries.

What we cover

What goes into your build

The pieces that make up the service.

Want the national picture? Read about our website maintenance page.

Platform updates

WordPress core, themes and plugins kept current.

Backups

Regular copies stored away from the server.

Security

Regular malware scans and hardening against the most common attacks.

Monitoring

Alerts if the site goes down.

Speed care

Images, caching and database tidying.

Edits

Text, image and page changes done for you.

In Melbourne

A friendly contact for your Melbourne website

Plenty of Melbourne owners have no idea who looks after their site, or whether anyone does. We put one named person in front of you.

If something breaks on a busy day, you can reach that person on an east coast timetable. A website maintenance company in Melbourne that explains each change builds trust over time.

  • Updates tested on a copy first
  • Backups and uptime monitored
  • One reliable contact

Common situations

What Melbourne clients usually ask us to solve

Sites with outdated plugins

Old plugins are the most common way sites get hacked. We keep them updated and tested on a copy before changes go live.

Small businesses with no developer

Owners need one reliable contact for updates and changes, so the site stays current without them chasing suppliers.

Hacked or slow sites

We clean infections, find the entry point and harden the site, then tune performance so it runs reliably again.

What's included

What comes with this service.

The essentials of the service, plus the standards that come with everything we do. No hidden extras.

Request a proposal →
  • Site health report: A starting review of risks and fixes
  • Update log: What changed and when
  • Recovery plan: Steps if the site goes down
  • Free discovery call: a short chat about your goals before you commit
  • Files you own: every asset and editable source file handed over to you

Is it right for you?

When custom development makes sense

  • Your site has not been updated in ages
  • Plugins are out of date
  • You want content changes handled
  • You have been hacked before

Compare

Managed care or do it yourself?

Managed care or do it yourself?
CompareManaged maintenanceDIY
TimeHandled for youYours
RiskLowerHigher
RecoveryPlannedA scramble
Skills neededVery littleTechnical

How we work

Our process, step by step

Audit

We review the site, hosting and any warning signs.

Secure

We update software and harden the site against common attacks.

Back up

We schedule backups and test that they can be restored.

Monitor

We watch uptime and speed so problems are caught early.

Report

We keep you informed with a short summary of what was done.

Built around you

Every project is quoted on your needs.

No one-size packages. After a free discovery call, you get a clear, itemised proposal based on what your business actually needs.

Request your proposal →
1
Platform

WordPress, a shop platform or custom code each have different update needs.

2
Size

More pages and plugins mean more to update, test and protect.

3
Traffic

A busy site needs closer monitoring because downtime costs more.

4
Edits

Frequent content changes are best covered in the plan from the start.

5
Hosting

Weak hosting limits what maintenance alone can achieve.

Technology

Tools and technologies we use

Platforms

WordPressWooCommerceShopifyLaravel

Security

WordfenceCloudflareSSL

Monitoring

UptimeRobotGoogle Search ConsolePageSpeed Insights

Why Kedra Digi

Why Melbourne businesses choose Kedra Digi.

One accountable team

Strategy, design, development and marketing together.

A clear proposal first

Itemised deliverables before work starts.

You own everything

Files, code and accounts are handed over.

Kedra Digi is an Australian-owned digital agency based at 5 Murphy Street, O'Connor, Perth. Our Melbourne clients work with us by video, shared files and clear milestones, and we can arrange to meet in person when that helps.

?

Frequently asked questions

Straight answers to the questions we hear most.

Ask your own →
What platforms do you maintain?
WordPress mainly, and others once we have reviewed how they are built.
Do you restore hacked sites?
Yes, we restore hacked sites from clean backups, then find the cause and close the gap.
Can you edit content?
Yes, we can edit content for you, whether that is a quick text change or a full page update.
Do you test backups?
Yes, we test backups by restoring them, because a copy you have never restored is only a hope.
Can you take over a site built by someone else?
Yes, we can take over a site built by someone else, beginning with a review so there are no surprises.
How is it priced?
We price it through a care plan sized to your site, agreed after the first review so you know exactly what is covered.
Why does my website need maintenance?
Outdated software is one of the most common ways websites get hacked, so regular updates protect you.
Can you maintain a site we didn't build?
Yes. We provide website support for sites built by others, starting with a review so we know what we're working with.
What do your maintenance plans include?
Updates, security scans, backups, uptime monitoring, minor content changes and support, with a regular summary of what was done.
Can you maintain a site you didn't build?
Yes. We audit the site first, report its condition honestly and fix urgent problems before starting regular care.
What if the site gets hacked?
We contain the issue, restore from a clean backup if possible, close the vulnerability and monitor afterwards. A plan to prevent repeats follows.
Do you test updates before applying them?
Yes. We test on a staging copy, check key pages and forms and roll back if something breaks, so live visitors are not affected.

Free discovery call

Ready to talk about your project?

Tell us what you are working on. We will reply within one business day with honest advice.

Prefer email? [email protected]