Newcastle · SEO and digital marketing

A marketing automation agency in Newcastle that builds follow-up that never forgets.

Leads go cold when follow-up depends on memory. As a marketing automation agency in Newcastle, we build sequences that reach every contact at the right moment.

In-house team Serving Newcastle from Perth You own every file

At a glance

  • Follow-up that never forgets
  • Leads ranked by interest
  • Tools that share data
  • Sales told at the right moment
◉
In-house teamno outsourcing
✓
No lock-instay because it helps
AU
Australia-widePerth based

Marketing automation agency in Newcastle: what to expect

A marketing automation agency in Newcastle designs and builds automated email, SMS and CRM workflows. We map the customer journey, set triggers and measure which steps bring sales.

Who it suits

Teams whose follow-up depends on memory.

What you get

A flow map, lead score rules and a funnel report.

How we start

We outline the journey from enquiry to customer.

Why it helps

No lead goes cold.

What we cover

What goes into your campaign

The pieces that make up the service.

Want the full service guide? Read about our marketing automation page.

Journey mapping

Enquiry to customer, step by step.

Email flows

Welcome, nurture and win-back.

Lead scoring

Interest measured and ranked.

CRM links

Tools sharing data cleanly.

Alerts

Sales told at the right moment.

Reporting

Where leads progress or stall.

In Newcastle

Joined-up follow-up for busy Newcastle teams

Newcastle teams are often small and spread between office and site, so the people who sell are also the people who deliver. A marketing automation agency in Newcastle takes routine reminders, quote follow-ups and re-engagement off their plates, while leaving personal contact to people.

Working across the country is routine for us. For Newcastle projects we set a regular call time, keep decisions in writing and share progress as it happens, and we can travel to the Hunter for workshops when it adds value.

  • Recurring service reminders
  • Quote follow-up sequences
  • Results per step

Common situations

What Newcastle clients usually ask us to solve

Quote follow-up for trades and industrial suppliers

Quotes sent to trade and industrial buyers often go quiet. A short, helpful follow-up sequence that stops when someone replies keeps you in mind without being pushy.

Customers needing recurring service

Customers who need recurring servicing forget when it is due. Date or usage-based reminders bring them back with an easy way to book.

Course and event registrants

Course and event registrants need confirmations, reminders and follow-ups. Automation reduces no-shows and keeps people informed.

What's included

What comes with this service.

The essentials of the service, plus the standards that come with everything we do. No hidden extras.

Request a proposal →
  • Flow map: A diagram of every automated step
  • Score rules: How interest is measured and acted on
  • Funnel report: Where leads move forward and where they stall
  • Free discovery call: a short chat about your goals before you commit
  • Files you own: every asset and editable source file handed over to you

Is it right for you?

When this channel makes sense

  • Enquiries go unanswered for too long
  • Your tools do not share data
  • Sales cannot tell hot leads from cold
  • You want email that feels timely

Compare

Automate or follow up by hand?

Automate or follow up by hand?
CompareAutomateBy hand
ConsistencyHighPatchy
SpeedInstantDelayed
Personal touchDesigned inNatural
Best forGrowing lead volumeFew leads

How we work

Our process, step by step

Map

We outline the journey from enquiry to sale.

Connect

We link forms, email and CRM.

Build

We create the flows and rules.

Test

We run every path before launch.

Improve

We review results and refine, so nothing is missed.

Built around you

Every project is quoted on your needs.

No one-size packages. After a free discovery call, you get a clear, itemised proposal based on what your business actually needs.

Request your proposal →
1
Leads

More leads and segments need more flows and more careful rules.

2
Tools

Your platforms shape what is possible and how we build each automation.

3
Content

Every message needs writing, so volume affects the effort involved.

4
Data

Clean data enables smarter rules, while messy data needs tidying first.

5
Reporting

Detailed reporting takes configuration, so we agree what you want to see.

Technology

Tools we use

Platforms

HubSpotKlaviyoActiveCampaignSalesforce

Integrations

ZapierMake

Industries

Industries we work with

Retail and ecommerceTrades and home servicesHealth and wellnessProperty and constructionProfessional servicesStartups and SaaS

Why Kedra Digi

Why Newcastle businesses choose Kedra Digi.

One accountable team

Strategy, design, development and marketing together.

A clear proposal first

Itemised deliverables before work starts.

You own everything

Files, code and accounts are handed over.

Kedra Digi is an Australian-owned digital agency based at 5 Murphy Street, O'Connor, Perth. Our Newcastle clients work with us by video, shared files and clear milestones, and we can arrange to meet in person when that helps.

?

Frequently asked questions

Straight answers to the questions we hear most.

Ask your own →
Which tools do you use?
Whichever suit you, such as HubSpot or Mailchimp, and we advise if a different tool would serve you better.
Will it feel impersonal?
We write messages to read naturally, using what you know about each person, so they feel helpful.
Can you score leads?
Yes, by behaviour and fit, so your sales team spends time on the people most likely to buy.
Can sales see the activity?
Yes, in your CRM, so nothing happens in the background that your team cannot see.
Do you write the emails?
Yes, in your voice, and we test them before they go out.
Can you fix our current set-up?
Yes, after a review of what is working, what is broken and what to simplify.
Can automation remind customers about recurring maintenance?
Yes. Reminders based on dates or usage bring customers back, with easy booking.
How do you follow up quotes without being pushy?
A short sequence of helpful messages, ending when the customer replies or accepts.
Can SMS be part of it?
Yes. SMS works well for short reminders and confirmations, provided people have agreed to receive them. We keep messages useful and brief and make it easy to opt out.
How do you measure the sequences?
By replies, bookings and sales attributed to each step, so you can see which messages earn their place. We refine the sequence based on results and retire steps that do not help.

Free discovery call

Ready to talk about your project?

Tell us what you are working on. We will reply within one business day with honest advice.

Prefer email? [email protected]