Perth · Web and software development

Software maintenance in Perth, Australia that keeps your systems safe, quick and supported.

Software that is not looked after slowly becomes a risk. Software maintenance in Perth keeps your systems secure, compatible and fast, so they do not fail when you need them most.

In-house team Perth-based team You own every file

Last updated

At a glance

  • Bug fixes and updates
  • Security patching
  • Monitoring and backups
  • Small improvements
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In-house teamno outsourcing
✓
No lock-instay because it helps
AU
Australia-widePerth based

Software maintenance in Perth: what to expect

Software maintenance in Perth covers bug fixes, security patches, dependency upgrades, performance tuning, monitoring and small enhancements for web, mobile and desktop systems, including software we did not build.

Who it suits

Organisations running systems that nobody owns or has time to look after.

What you get

Monitoring, patching, backups, bug fixes and a short monthly summary.

How we start

A health check that shows each system's condition and risks.

Why it helps

Problems are noticed early, and critical software stays safe and supported.

What we cover

What goes into your build

The pieces that make up the service.

Want the national picture? Read about our software product development page.

Monitoring

Alerts when something slows or breaks.

Security updates

Libraries and servers kept current.

Bug fixing

Problems found, explained and resolved.

Backups

Regular copies and tested restores.

Minor changes

Small tweaks that do not need a full project.

Reports

Plain summaries of what was done.

In Perth

Support from a team in your time zone

When a system stops mid-shift in Perth, waiting for overseas hours is no fun. Our team works your hours and answers directly.

We also take over systems built by others, after a review that shows the real state of the code. Regular software maintenance in Perth costs far less than an emergency rebuild.

  • Security patching kept current
  • Works on software we did not build
  • Fix or rebuild explained honestly

Common situations

What Perth clients usually ask us to solve

Systems facing a security review

Customers ask about patching and backups. We bring your systems up to the standard they expect and provide evidence of care.

Applications with unsupported components

Old frameworks and libraries stop receiving fixes. We plan upgrades in stages, test thoroughly and keep the system running.

Businesses without a developer

Small businesses with no developer need one reliable contact for updates and changes, so the software stays current without them chasing suppliers.

What's included

What comes with this service.

The essentials of the service, plus the standards that come with everything we do. No hidden extras.

Request a proposal →
  • System health check: A review of what needs attention first
  • Maintenance log: A record of every change made
  • Escalation path: Who to call when it is urgent
  • Free discovery call: a short chat about your goals before you commit
  • Files you own: every asset and editable source file handed over to you

Is it right for you?

When custom development makes sense

  • A system you rely on has no owner
  • Updates keep getting postponed
  • A developer has moved on
  • You want predictable support

Compare

Planned or reactive support?

Planned or reactive support?
ComparePlanned maintenanceFix when it breaks
DowntimeLessMore
SecurityStays currentGaps open
SurprisesFewMany
ControlPredictableUnpredictable

How we work

Our process, step by step

Audit

We review each system, its risks and its current condition.

Plan

We agree what we will watch, patch and fix on your behalf.

Monitor

We set up alerts and backups so problems are noticed quickly.

Maintain

We apply updates and fix bugs on a regular schedule.

Report

We summarise what was done and recommend what should happen next.

Built around you

Every project is quoted on your needs.

No one-size packages. After a free discovery call, you get a clear, itemised proposal based on what your business actually needs.

Request your proposal →
1
Systems

The number of applications and how complex they are shapes the support plan.

2
Age

Older software needs more careful patching and sometimes upgrades first.

3
Hours

Business-hours cover costs less to plan than extended or around-the-clock support.

4
Urgency

Faster response expectations need a firmer agreement about who is on call.

5
Documentation

Good notes make maintenance quicker, while gaps need reverse engineering.

Technology

Tools and technologies we use

Product

FigmaJiraLinearNotion

Engineering

ReactNext.jsFlutterNode.js

Insights

MixpanelPostHogGoogle AnalyticsHotjar

Why Kedra Digi

Why Perth businesses choose Kedra Digi.

One accountable team

Strategy, design, development and marketing together.

A clear proposal first

Itemised deliverables before work starts.

You own everything

Files, code and accounts are handed over.

Kedra Digi is an Australian-owned digital agency based at 5 Murphy Street, O'Connor, Perth. We work with clients in person in Perth and across Australia by video, shared files and clear milestones.

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Frequently asked questions

Straight answers to the questions we hear most.

Ask your own →
Can you maintain software you did not build?
Yes, we can maintain software you did not build, starting with a review so we understand what we are taking on.
Do you do security patching?
Yes, we do security patching on a regular schedule and check that updates do not break anything.
What if something breaks at night?
We agree response expectations up front, so you know who is on call and how quickly to expect a reply.
Can we get small changes done?
Yes, small changes are welcome, and we handle them quickly as part of your support arrangement.
Do we get reports?
Yes, you get clear reports that show what happened and what we recommend next.
How is it priced?
We price it through a care plan sized to your site, agreed after the first review so you know exactly what is covered.
Where do we start?
With discovery: understanding your users and the problem, then defining the smallest product that delivers real value.
Do you help with product strategy, or just development?
Both. We help shape the product, prioritise features and plan releases, then design and build it.
What does a maintenance plan include?
Monitoring, security patches, backups checks, bug fixes and a set amount of change work, with regular reports on what was done.
Can you support software built by someone else?
Yes. We review the code, hosting and documentation first, report its condition honestly and agree a plan to stabilise it.
How do you decide between fixing and rebuilding?
We compare ongoing repair effort with the cost and risk of replacement, and present both options with their consequences.
How fast do you respond to problems?
Response targets are agreed in the plan according to how critical the system is, and we monitor so many problems are found before users notice.

Free discovery call

Ready to talk about your project?

Tell us what you are working on. We will reply within one business day with honest advice.

Prefer email? [email protected]