Sydney · Web and software development
CRM software development in Sydney that your team will want to use every day.
CRM software development gives you a system that matches your sales stages, fields and reports. The best CRM is the one your team actually opens every day.
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At a glance
- Your stages, fields and reports
- Automation that saves time
- Integrations that remove double entry
- Secure, role-based access
What is CRM software development for a Sydney business?
CRM software development is the creation of custom customer relationship management software. It defines the data, stages, automations and reports a business needs and builds screens that make daily work faster, rather than forcing staff into a generic tool.
What we cover
What goes into your build
The pieces that make up the service.
Want the national picture? Read about our CRM software development service.
Process mapping
Your sales and service steps, written down.
Data model
Fields and records that make sense for you.
Interface design
Few clicks for daily tasks.
Automation
Tasks, alerts and status changes.
Integrations
Website, email, phone and accounting.
Security and backups
Permissions, encryption and audit logs.
What's included
What comes with this service.
The essentials of the service, plus the standards that come with everything we do. No hidden extras.
Request a proposal →- Quick-entry screens: Fast ways to log calls and notes
- Mobile access: Update the CRM on the go
- Reporting designed with managers: The numbers leaders actually use
- Free discovery call: a short chat about your goals before you commit
- Files you own: every asset and editable source file handed over to you
Is it right for you?
When custom development makes sense
- Generic CRMs need heavy workarounds
- Per-user licences are growing painfully
- You need integration with your own systems
- You want a CRM that reflects your process
Compare
Custom CRM or off-the-shelf?
| Compare | Custom CRM | Off-the-shelf CRM |
|---|---|---|
| Fit | Your exact workflow | Generic process |
| Costs | Build and maintain | Per-user licences |
| Integrations | Any system | Popular apps |
| Best for | Unusual workflows | Standard sales |
How we work
Our process, step by step
Map
We document your process.
Design
We design simple screens.
Build
We develop and integrate.
Test
We test with your team.
Launch
We train and support.
Built around you
Every project is quoted on your needs.
No one-size packages. After a free discovery call, you get a clear, itemised proposal based on what your business actually needs.
Request your proposal →Pipeline, tasks, automation and reports.
Email, accounting, website and phone.
Team size and roles.
Migration and cleanup.
Web, mobile or both.
Why Kedra Digi
Why Sydney businesses choose Kedra Digi.
Strategy, design, development and marketing together.
Itemised deliverables before work starts.
Files, code and accounts are handed over.
Kedra Digi is an Australian-owned digital agency. Based in Perth, we work with Sydney clients through video reviews, shared files and clear milestones.
Common situations
What Sydney clients usually ask us to solve
Firms that need a CRM built to fit
Off-the-shelf tools can be costly and awkward for unusual processes. Custom CRM software gives staff exactly the fields and workflow they use.
Companies tracking more than sales
Projects, assets, contracts and service history can sit alongside contacts. A custom system keeps related information connected.
Businesses wanting to own their data
Some organisations prefer control over hosting and access. A custom build lets you decide where data lives and who can reach it.
When should we build a custom CRM?
What should it include first?
Can it integrate with our email?
Can you support our Sydney team?
How is it quoted?
How do you keep the CRM easy to use?
What does ongoing support involve?
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Often paired with this service
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Learn more →Free discovery call
Ready to talk about your project?
Tell us what you are working on. We will reply within one business day with honest advice.
Prefer email? [email protected]