HR services

Performance management that helps people do their best work

Most people want to do a good job. Our performance management support gives managers simple tools for goals, feedback and reviews, plus a fair process when performance isn't where it should be.

Experienced HR people Fair Work aware Plain-English advice
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In-house teamno outsourcing
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No lock-instay because it helps
AU
Australia-widePerth based

At a glance

  • Goals and review templates
  • Manager coaching
  • Performance improvement plans
  • Documented, fair processes

What is performance management?

Performance management is the ongoing process of setting expectations, giving feedback and reviewing how employees are doing. Good performance management includes clear goals, regular check-ins, formal reviews, recognition, development plans and a fair, documented process for managing underperformance.

Services

How we help

Practical systems your managers will use.

Goal setting

Clear, measurable goals linked to the business.

Review framework

Simple templates for regular reviews.

Feedback training

Help for managers to give useful feedback.

Improvement plans

Fair, structured plans for underperformance.

Difficult conversations

Coaching and support before and during meetings.

Recognition

Ways to reward and keep your best people.

What's included

What comes with this service.

The essentials of the service, plus the standards that come with everything we do. No hidden extras.

Book a free HR check-up →
  • Goals and review templates
  • Manager coaching
  • Performance improvement plans
  • Documented, fair processes
  • Free HR check-up: a quick look at where the gaps and risks are
  • Itemised proposal: deliverables and responsibilities agreed in writing
  • Plain-English documents: written for your business, not copied templates
  • Confidential handling: sensitive staff matters kept private and secure
  • No lock-in contracts: you stay because the support is worth it

Is it right for you?

When to get support

  • Performance reviews happen rarely, or not at all
  • Managers avoid hard conversations
  • An employee's performance has dropped
  • You want to link pay or bonuses to performance

Compare

Ongoing check-ins vs annual reviews only

Little and often beats once a year.

Ongoing check-ins vs annual reviews only
CompareOngoing check-insAnnual review only
FeedbackTimelyToo late to act on
SurprisesFewCommon
DevelopmentContinuousStop-start
UnderperformancePicked up earlyLeft to grow

How to work with us

Work with us your way.

A one-off HR project, ongoing support or an HR specialist in your team. Pick what fits. No lock-in contracts.

Project

One project, clear scope

A set piece of work, scoped and approved before we start.

  • Itemised proposal
  • Clear deliverables
  • Documents handed over to you
Start a project →
Ongoing

An HR partner on call

Ongoing HR support from people who know your business and your team.

  • Advice when issues come up
  • Policies kept current
  • One familiar team
Ask about ongoing support →
Team extension

A specialist on your team

Our HR consultants join your team for extra capacity or a busy period.

  • Experienced HR people
  • Your systems and process
  • Scale up or down anytime
Meet the team →

How we work

Our process, step by step

Assess

We look at where you are now and what's missing.

Design

The new structure, program or process designed with you.

Train

Managers and staff shown how it works in practice.

Set goals

Clear, measurable goals agreed with each person.

Coach

Regular check-ins and coaching for managers.

Built around you

Every HR plan is built on your needs.

No one-size packages. After a free HR check-up and a short call, you get a clear, itemised proposal based on what your business actually needs.

Request your proposal →
1
Team size

How many people you employ, and how fast you're growing.

2
Scope

From Goal setting to Review framework, only the pieces you actually need.

3
Awards and agreements

The awards or enterprise agreements that cover your staff.

4
Starting point

Your contracts, policies, systems and records as they are today.

5
In-house capacity

What your managers handle now, and where they need backup.

Systems and references

Systems we work in

Payroll and HRIS

Employment HeroXero PayrollMYOBKeyPay

Surveys and feedback

Culture AmpMicrosoft FormsGoogle Forms

Industries

Industries we support.

Trades and construction

Award coverage, site inductions and skilled hiring.

Health and aged care

Rostering rules, credentials and a supported workforce.

Hospitality and retail

Casual staff, penalty rates and fast onboarding.

Professional services

Hiring, reviews and keeping top people.

Manufacturing and logistics

Shift work, safety duties and clear policies.

Startups and small businesses

HR basics set up properly from the first hire.

Why Kedra Digi

Why Australian businesses choose Kedra Digi.

One accountable HR team

Hiring, compliance, payroll and employee relations handled by the same people, so nothing falls between the cracks.

A clear proposal first

Before any work starts you get an itemised proposal with deliverables and responsibilities.

Your records, your systems

Employee files, policies and documents stay with you. There's no lock-in.

Honest, practical advice

Plain-English answers, and a referral to an employment lawyer when a matter needs one.

Kedra Digi is an Australian-owned HR, digital marketing, design and development company.

ProposalsItemised
RecordsYours
ContractsNo lock-in
Proposal reply1 business day

Our promise

We'll tell you honestly what your business needs, and what it doesn't need yet.

You'll own every record, policy and document we create, so you're never dependent on us.

We treat your people and their information with care and confidentiality.

See our recent projects →
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Frequently asked questions

Straight answers to the questions we hear most.

Ask your own →
How do you manage an underperforming employee?
Set clear expectations, give feedback and support, document the process and give a fair chance to improve before considering further action.
What is a performance improvement plan?
A written plan setting out the gaps, the support offered, the standards expected and when progress will be reviewed.
Can we dismiss someone for poor performance?
Possibly, but the process must be fair. We help you follow a proper process and recommend legal advice where risk is high.
Do you provide review templates?
Yes. We create templates and guides that fit your business.
Can you train our managers?
Yes. We run practical sessions on goals, feedback and difficult conversations.
Do you work with performance software?
Yes. We set up reviews in your HR software if you have it.

Free discovery call

Want your team performing at its best?

Tell us what's going on in your business. We'll reply within one business day with honest advice.

Prefer email? [email protected]