Employee relations support when staff issues get difficult
Staff issues can quickly take over your time. Our employee relations support helps you handle grievances, conflict and misconduct fairly, keep good records and lower the risk of a claim.
At a glance
- Grievances and complaints
- Misconduct and warnings
- Conflict between staff
- Terminations done fairly
What is employee relations?
Employee relations is how a business manages its relationship with employees, especially when issues arise. It covers grievances, workplace conflict, misconduct, disciplinary processes, warnings, terminations and consultation, with the aim of resolving problems fairly and reducing the risk of claims.
Services
Issues we help with
Fair processes, clear records and calm advice.
Grievances
Complaints taken seriously and handled fairly.
Misconduct
Allegations put properly, with a chance to respond.
Warnings
Clear, fair warning letters.
Workplace conflict
Practical steps to resolve disputes between staff.
Terminations
A fair process and the right paperwork.
Claims risk
Lowering the risk of unfair dismissal and general protections claims.
What's included
What comes with this service.
The essentials of the service, plus the standards that come with everything we do. No hidden extras.
Book a free HR check-up →- Grievances and complaints
- Misconduct and warnings
- Conflict between staff
- Terminations done fairly
- Free HR check-up: a quick look at where the gaps and risks are
- Itemised proposal: deliverables and responsibilities agreed in writing
- Plain-English documents: written for your business, not copied templates
- Confidential handling: sensitive staff matters kept private and secure
- No lock-in contracts: you stay because the support is worth it
Is it right for you?
When to call us
- An employee has made a complaint
- You suspect misconduct
- Two staff members can't work together
- You're thinking about ending someone's employment
Compare
A fair process vs acting on instinct
How you handle it matters as much as the outcome.
| Compare | Fair process | Acting on instinct |
|---|---|---|
| Procedural fairness | Built in | Often missed |
| Records | Clear and complete | Patchy |
| Claims risk | Lower | Higher |
| Team trust | Maintained | Can be damaged |
How to work with us
Work with us your way.
A one-off HR project, ongoing support or an HR specialist in your team. Pick what fits. No lock-in contracts.
One project, clear scope
A set piece of work, scoped and approved before we start.
- Itemised proposal
- Clear deliverables
- Documents handed over to you
An HR partner on call
Ongoing HR support from people who know your business and your team.
- Advice when issues come up
- Policies kept current
- One familiar team
A specialist on your team
Our HR consultants join your team for extra capacity or a busy period.
- Experienced HR people
- Your systems and process
- Scale up or down anytime
How we work
Our process, step by step
Listen
We learn about your team, your industry and the problem.
Prepare
Facts, options and documents prepared before anything is said.
Meet
Meetings run fairly, with a support person offered.
Decide
A documented, fair decision on next steps.
Follow up
Check-ins to make sure the change sticks.
Built around you
Every HR plan is built on your needs.
No one-size packages. After a free HR check-up and a short call, you get a clear, itemised proposal based on what your business actually needs.
Request your proposal →How many people you employ, and how fast you're growing.
From Grievances to Misconduct, only the pieces you actually need.
The awards or enterprise agreements that cover your staff.
Your contracts, policies, systems and records as they are today.
What your managers handle now, and where they need backup.
Systems and references
Systems we work in
Documents
References we follow
Industries
Industries we support.
Award coverage, site inductions and skilled hiring.
Rostering rules, credentials and a supported workforce.
Casual staff, penalty rates and fast onboarding.
Hiring, reviews and keeping top people.
Shift work, safety duties and clear policies.
HR basics set up properly from the first hire.
Why Kedra Digi
Why Australian businesses choose Kedra Digi.
Hiring, compliance, payroll and employee relations handled by the same people, so nothing falls between the cracks.
Before any work starts you get an itemised proposal with deliverables and responsibilities.
Employee files, policies and documents stay with you. There's no lock-in.
Plain-English answers, and a referral to an employment lawyer when a matter needs one.
Kedra Digi is an Australian-owned HR, digital marketing, design and development company.
Our promise
We'll tell you honestly what your business needs, and what it doesn't need yet.
You'll own every record, policy and document we create, so you're never dependent on us.
We treat your people and their information with care and confidentiality.
What is procedural fairness?
Do we need to give warnings before dismissal?
Can you attend meetings with us?
What is an unfair dismissal claim?
Do you replace legal advice?
Is our conversation confidential?
Free discovery call
Dealing with a difficult staff issue?
Tell us what's going on in your business. We'll reply within one business day with honest advice.
Prefer email? [email protected]