Workplace investigations that are fair, thorough and impartial
When a serious complaint is made, how you respond matters. Our workplace investigations are independent and thorough, giving you clear findings you can act on with confidence.
At a glance
- Independent investigator
- Interviews with all parties
- Evidence gathered fairly
- Clear written report
What are workplace investigations?
Workplace investigations are formal processes used to find out what happened when a complaint or allegation is made at work. They can involve bullying, harassment, discrimination, misconduct or safety concerns, and include planning, interviews, evidence collection, findings on the balance of probabilities and a written report.
Services
How we investigate
A clear, fair process from start to finish.
Scoping
The allegations and scope agreed in writing.
Interviews
The complainant, respondent and witnesses heard.
Evidence
Documents, messages and records reviewed.
Procedural fairness
Everyone given a fair chance to respond.
Findings
Conclusions based on the evidence, with reasons.
Report
A clear report and recommended next steps.
What's included
What comes with this service.
The essentials of the service, plus the standards that come with everything we do. No hidden extras.
Book a free HR check-up →- Independent investigator
- Interviews with all parties
- Evidence gathered fairly
- Clear written report
- Free HR check-up: a quick look at where the gaps and risks are
- Itemised proposal: deliverables and responsibilities agreed in writing
- Plain-English documents: written for your business, not copied templates
- Confidential handling: sensitive staff matters kept private and secure
- No lock-in contracts: you stay because the support is worth it
Is it right for you?
When an external investigator helps
- The complaint involves a senior person
- Your team is too close to the people involved
- The allegations are serious or complex
- You need a defensible, independent process
Compare
External vs internal investigation
Independence builds trust in the outcome.
| Compare | External investigator | Internal manager |
|---|---|---|
| Independence | High | Can be questioned |
| Experience | Skilled in interviews and evidence | Varies |
| Time for managers | Freed up | Taken up |
| Defensibility | Stronger | Weaker |
How to work with us
Work with us your way.
A one-off HR project, ongoing support or an HR specialist in your team. Pick what fits. No lock-in contracts.
One project, clear scope
A set piece of work, scoped and approved before we start.
- Itemised proposal
- Clear deliverables
- Documents handed over to you
An HR partner on call
Ongoing HR support from people who know your business and your team.
- Advice when issues come up
- Policies kept current
- One familiar team
A specialist on your team
Our HR consultants join your team for extra capacity or a busy period.
- Experienced HR people
- Your systems and process
- Scale up or down anytime
How we work
Our process, step by step
Intake
We take the complaint details and agree the scope.
Plan
Priorities and deliverables agreed in writing.
Gather
Interviews held and evidence collected fairly.
Find
Findings made on the evidence, with clear reasons.
Close
Outcome letters and follow-up actions handled.
Built around you
Every HR plan is built on your needs.
No one-size packages. After a free HR check-up and a short call, you get a clear, itemised proposal based on what your business actually needs.
Request your proposal →How many people you employ, and how fast you're growing.
From Scoping to Interviews, only the pieces you actually need.
The awards or enterprise agreements that cover your staff.
Your contracts, policies, systems and records as they are today.
What your managers handle now, and where they need backup.
Systems and references
Systems we work in
Documents
References we follow
Industries
Industries we support.
Award coverage, site inductions and skilled hiring.
Rostering rules, credentials and a supported workforce.
Casual staff, penalty rates and fast onboarding.
Hiring, reviews and keeping top people.
Shift work, safety duties and clear policies.
HR basics set up properly from the first hire.
Why Kedra Digi
Why Australian businesses choose Kedra Digi.
Hiring, compliance, payroll and employee relations handled by the same people, so nothing falls between the cracks.
Before any work starts you get an itemised proposal with deliverables and responsibilities.
Employee files, policies and documents stay with you. There's no lock-in.
Plain-English answers, and a referral to an employment lawyer when a matter needs one.
Kedra Digi is an Australian-owned HR, digital marketing, design and development company.
Our promise
We'll tell you honestly what your business needs, and what it doesn't need yet.
You'll own every record, policy and document we create, so you're never dependent on us.
We treat your people and their information with care and confidentiality.
What types of complaints do you investigate?
Is the investigation confidential?
What standard of proof is used?
Can the employee bring a support person?
Do you decide the outcome?
Do you work with lawyers?
Free discovery call
Facing a serious complaint?
Tell us what's going on in your business. We'll reply within one business day with honest advice.
Prefer email? [email protected]