Melbourne · HR services

Workplace investigations in Melbourne, Australia that are fair, thorough and properly documented.

When a complaint is made, how it is investigated matters as much as what is found. Workplace investigations in Melbourne give employers a fair, documented process that treats everyone properly and stands up to scrutiny.

In-house team Serving Melbourne from Perth You own every file

At a glance

  • Independent
  • Fair to everyone
  • Confidential
  • A report you can act on
◉
In-house teamno outsourcing
✓
No lock-instay because it helps
AU
Australia-widePerth based

Workplace investigations in Melbourne: what to expect

Workplace investigations in Melbourne cover complaints of bullying, harassment, misconduct and policy breaches. We plan scope, interview parties, gather evidence, assess findings and prepare a clear report, independent of the line management involved.

Who it suits

Employers facing a formal complaint or serious allegation.

What you get

An investigation plan, a findings report and options for next steps.

How we start

We confirm exactly what is alleged.

Why it helps

Decisions are fair, documented and defensible.

What we cover

What goes into your HR support

The pieces that make up the service.

Want the national picture? Read about our workplace investigations page.

Defining the allegations

What is claimed, and what must be established.

A fair process

Steps agreed and explained before they begin.

Interviews

Complainant, respondent and witnesses heard.

Evidence

Documents, messages and records reviewed.

Weighing it up

Conclusions reached carefully, with the reasons set out clearly.

The report

A clear document for decision makers.

In Melbourne

Independent investigations for Victorian employers

In smaller Melbourne workplaces everyone knows everyone, so an outsider avoids conflicts and the appearance of bias. Interviews run by video with strict confidentiality, or in person by arrangement.

We keep records tidy so decisions can be explained later.

  • Impartial and documented
  • Confidential handling
  • Clear written findings

Common situations

What Melbourne clients usually ask us to solve

Bullying and harassment complaints

These complaints need a careful, confidential process. We interview fairly, record accurately and report findings without taking sides.

Misconduct and policy breaches

Where conduct may justify action, a proper investigation protects the employer from claims of unfairness and gives management a sound basis for decisions.

Small businesses without HR

Owners often know the people involved, which makes impartiality hard. An independent investigator brings objectivity and a documented process.

What's included

What comes with this service.

The essentials of the service, plus the standards that come with everything we do. No hidden extras.

Request a proposal →
  • An investigation plan: scope, steps and fairness safeguards
  • A findings report: evidence and reasoning laid out
  • Options for next steps: what management could do
  • Free discovery call: a short chat about your goals before you commit
  • Files you own: every asset and editable source file handed over to you

Is it right for you?

When HR support makes sense

  • A formal complaint has been made
  • There is an allegation of bullying
  • You need an independent view
  • A decision needs to hold up if challenged

Compare

An outside investigator or handle it internally?

An outside investigator or handle it internally?
CompareExternal investigatorInternal
IndependenceHighOpen to doubt
Demands on staffNothing from your teamHeavy
Holds up if challengedBetterWeaker
Best forSerious or sensitive mattersMinor matters

How we work

Our process, step by step

Scope

We confirm exactly what is alleged and what must be established.

Plan

We set out a fair process and explain it to everyone involved.

Gather

We interview people and review the evidence carefully.

Assess

We weigh the evidence and reach reasoned conclusions.

Report

We deliver the findings in a clear written report.

Built around you

Every project is quoted on your needs.

No one-size packages. After a free discovery call, you get a clear, itemised proposal based on what your business actually needs.

Request your proposal →
1
Complexity

The number of people and issues involved affects how long it takes.

2
Evidence

A large volume of documents and messages takes more time to review.

3
Sensitivity

Senior people or sensitive matters need extra care and confidentiality.

4
Report

The detail you need shapes how the findings are written.

5
Follow-up

Advice on next steps is planned in if you want it.

Technology

Systems we work in

Documents

Google WorkspaceMicrosoft 365DocuSign

References we follow

Fair Work OmbudsmanModern awardsNational Employment Standards

Industries

Industries we work with

Trades and constructionHealth and aged careHospitality and retailProfessional servicesManufacturing and logisticsStartups and small businesses

Why Kedra Digi

Why Melbourne businesses choose Kedra Digi.

One accountable team

Strategy, design, development and marketing together.

A clear proposal first

Itemised deliverables before work starts.

You own everything

Files, code and accounts are handed over.

Kedra Digi is an Australian-owned digital agency based at 5 Murphy Street, O'Connor, Perth. Our Melbourne clients work with us by video, shared files and clear milestones, and we can arrange to meet in person when that helps.

?

Frequently asked questions

Straight answers to the questions we hear most.

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Are they confidential?
Yes, they are confidential, and we only share findings with the people who need them to make decisions.
Will we get a written report?
Yes, you will get a written report with the evidence, the findings and our recommendations.
Will you advise on what to do next?
Yes, we will advise on what to do next, with options laid out in plain language.
Can you cover bullying claims?
Yes, we can cover bullying claims, investigating fairly and reporting findings your managers can act on.
How is it priced?
We quote from an itemised proposal after scoping, so you can see exactly what is included.
What types of complaints do you investigate?
Bullying, harassment, sexual harassment, discrimination, misconduct and other workplace complaints.
What standard of proof is used?
Findings are made on the balance of probabilities, meaning what is more likely than not.
How independent are you?
We act as an impartial fact-finder. We report what the evidence shows and do not advocate for either party, although we advise on process and next steps.
How long does the process take?
It depends on the number of witnesses and complexity. We agree a plan up front and keep you informed of progress and any change in scope.
What do you deliver at the end?
A written report with allegations, evidence, findings and reasoning, ready for you to consider outcomes. Legal advice is recommended for serious matters.
Is everything kept confidential?
Yes. We limit who sees information, store records securely and remind participants of confidentiality, while explaining where disclosure may be required.

Free discovery call

Ready to talk about your project?

Tell us what you are working on. We will reply within one business day with honest advice.

Prefer email? [email protected]