Australia · HR services

Workplace investigations in Australia that are independent, fair and well documented.

When a complaint is made, how it is investigated matters as much as what is found. Workplace investigations in Australia give employers a fair, documented process that treats everyone properly and stands up to scrutiny.

In-house team Perth-based, Australia-wide You own every file

At a glance

  • Independent
  • Fair to everyone
  • Confidential
  • A report you can act on
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In-house teamno outsourcing
✓
No lock-instay because it helps
AU
Australia-widePerth based

Workplace investigations in Australia: what to expect

Workplace investigations in Australia cover complaints of bullying, harassment, misconduct and policy breaches. We plan scope, interview parties, gather evidence, assess findings and prepare a clear report, independent of the line management involved.

Who it suits

Employers facing a formal complaint or serious allegation.

What you get

An investigation plan, a findings report and options for next steps.

How we start

We confirm exactly what is alleged and by whom.

Why it helps

Decisions are fair, documented and defensible.

What we cover

What goes into your HR support

The pieces that make up the service.

Want the full service guide? Read about our workplace investigations page.

Intake

Confirming exactly what is alleged.

Planning

Scope, steps and people to interview.

Interviews

Fair, documented conversations, done carefully and checked.

Evidence

Documents and messages gathered and weighed.

Report

Findings and reasons set out clearly.

Next steps

Options for you to consider.

In Australia

Outside investigators for employers anywhere in the country

An external investigator removes doubt about fairness, which matters in small teams where everyone knows each other. We handle privacy carefully at every step.

Interviews are held by video, or in person by arrangement, and we explain each stage to everyone involved. The report sets out facts, findings and options, and leaves decisions with you.

  • Impartial and documented
  • Confidential handling
  • Clear written findings

Common situations

What Australian clients usually ask us to solve

Bullying and harassment complaints

These complaints need a careful, confidential process. We interview fairly, record accurately and report findings without taking sides.

Misconduct and policy breaches

Where conduct may justify action, a proper investigation protects the employer from claims of unfairness and gives management a sound basis for decisions.

Small businesses without HR

Owners often know the people involved, which makes impartiality hard. An independent investigator brings objectivity and a documented process.

What's included

What comes with this service.

The essentials of the service, plus the standards that come with everything we do. No hidden extras.

Request a proposal →
  • Investigation plan: Scope, steps and who will be interviewed
  • Findings report: Facts, evidence and conclusions set out plainly
  • Next-step options: Choices to consider after the findings
  • Free discovery call: a short chat about your goals before you commit
  • Files you own: every asset and editable source file handed over to you

Is it right for you?

When HR support makes sense

  • A formal complaint has been made
  • An allegation needs outside eyes
  • Trust inside the team has dropped
  • You want a defensible process

Compare

External or internal investigation?

External or internal investigation?
CompareExternalInternal
IndependenceHighQuestioned
Time on staffNilHeavy
ConfidenceHigherLower
Best forSerious complaintsMinor issues

How we work

Our process, step by step

Confirm

We agree what is alleged and who is involved.

Plan

We set the process and timeline expectations.

Interview

We speak to everyone fairly and in confidence.

Assess

We weigh the evidence against each allegation.

Report

We deliver findings and options, and we keep it simple.

Built around you

Every project is quoted on your needs.

No one-size packages. After a free discovery call, you get a clear, itemised proposal based on what your business actually needs.

Request your proposal →
1
People

More witnesses mean more interviews and more time to weigh the evidence carefully.

2
Complexity

Several allegations need careful structuring so each one is examined fairly on its own.

3
Records

Large volumes of documents and messages take time to review and organise.

4
Locations

Interviews across states are held by video, which needs planning around different time zones.

5
Sensitivity

Highly sensitive matters call for extra care, privacy and support for the people involved.

Technology

Systems we work in

Documents

Google WorkspaceMicrosoft 365DocuSign

References we follow

Fair Work OmbudsmanModern awardsNational Employment Standards

Industries

Industries we work with

Trades and constructionHealth and aged careHospitality and retailProfessional servicesManufacturing and logisticsStartups and small businesses

Why Kedra Digi

Why Australian businesses choose Kedra Digi.

One accountable team

Strategy, design, development and marketing together.

A clear proposal first

Itemised deliverables before work starts.

You own everything

Files, code and accounts are handed over.

Kedra Digi is an Australian-owned digital agency based at 5 Murphy Street, O'Connor, Perth. We work with clients across Australia by video, shared files and clear milestones, and meet in person in Perth or by arrangement elsewhere when that helps.

?

Frequently asked questions

Straight answers to the questions we hear most.

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Are you independent?
Yes, we have no stake in the outcome, which is what gives the process its credibility.
Will everyone get a fair hearing?
Yes, each person has the chance to tell their side and respond to what others have said.
Is it confidential?
Yes, information is shared only with the people who need it, and records are handled with care.
Can interviews be done remotely?
Yes, by video or phone, or in person by arrangement when the situation calls for it.
Do you decide the outcome?
No, you decide what to do, using our findings and the options we set out in the report.
What does the report include?
It sets out the allegations, the evidence, our findings and reasons, and options for what you might do next.
How independent are you?
We act as an impartial fact-finder. We report what the evidence shows and do not advocate for either party, although we advise on process and next steps.
How long does the process take?
It depends on the number of witnesses and complexity. We agree a plan up front and keep you informed of progress and any change in scope.
What do you deliver at the end?
A written report with allegations, evidence, findings and reasoning, ready for you to consider outcomes. Legal advice is recommended for serious matters.
Is everything kept confidential?
Yes. We limit who sees information, store records securely and remind participants of confidentiality, while explaining where disclosure may be required.

Free discovery call

Ready to talk about your project?

Tell us what you are working on. We will reply within one business day with honest advice.

Prefer email? [email protected]